Challenges and Opportunities

Assuming all guests have the same preferences

Discounting the significance of the Housekeeping Department

Failing to establish a hunger for ongoing learning 

Insufficient utilization of pragmatic technology 

Exploiting Staff

Fearing innovation and change

Allowing wear and tear pace faster than upkeeping

Fearing or misunderstanding the OTAs

Not Proactively Asking Guests for Reviews & Feedback while in the hotel

Discouraging work environment

Inadequate Modern Marketing 

Overcommitting and 

Overlooking OTA to Direct Bookers Conversion Methods

Misinterpretation of product pricing strategies

Not pricing based on market demand

Failure to seek consultation from industry experts