Challenges and Opportunities
Assuming all guests have the same preferences
Discounting the significance of the Housekeeping Department
Failing to establish a hunger for ongoing learning
Insufficient utilization of pragmatic technology
Fearing innovation and change
Allowing wear and tear pace faster than upkeeping
Fearing or misunderstanding the OTAs
Not Proactively Asking Guests for Reviews & Feedback while
in the hotel
Discouraging work environment
Inadequate Modern Marketing
Overcommitting and
under-delivering
Overlooking OTA to Direct Bookers Conversion Methods
Misinterpretation of product pricing strategies
Not pricing based on market demand
Failure to seek consultation from industry experts
